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Pt en Es
  • Home
  • Products
  • About Us
  • News
  • Client
  • Dealers
  • Contact
  • Private Area
  • Press inquiries
  • Testimonials
  • Quality Policy
  • FAQ
  • Links

SURVEY

Customer satisfaction is our priority! Because of this we fulfill our "Quality Policy


  Questions Answers
C1 Age Group:
Less than 20 years
between 20 and 45 years
between 45 and 70 years
More than 70 years
C2 Shooter to dishes:
Federated
Non Federated
Do not shoot the dishes
C2.1 Disciplines/Modalities:
24g
28g
> 28g
C3 Hunter: Yes No
C4 Hunting Type
Big Hunting
Small Hunting
Both
C5 Where acquires more often the cartridges?
Rifles Shop
Factories
With friends
Other locations
C6 Acquires the cartridges how often each year?
1 Time
2/3 Times
+ 3 Times
C7 There is a Rifles Shop in your area or how far?
No, there is from 10 to 30km
No, there is from 30 to 80km
No, there is from more 80km
Yes, there is within the locality (0-9 Km)
C8 In your opinion , what are the key issues to get the cartridges?
Quality
Price
Quality/Price
Appearance
Prestige/Brand
P1 Ever shoot with our cartridges? Yes No
P1.1 How many of our references already shot?
1
2 to 4
5 to 10
+10
P2 Considers that our cartridges are distinguished positively from the remaining existence of the market? Yes No
P3 Considers that the quality of our cartridges is proportional to its market value? Yes No
P4 Within our range of cartridges still feel the need for some that is not being marketed? Yes No
P5 How are you aware of our new products?
Trade Shows
Rifles Shop
Internet
Press
Friends
PE1 Is Our company represented through our cartridges on Rifles Shop that you attend?
No
Yes (in my town)
Yes (but I have to move me)
PE2 On any occasion our product arrived defective to your hands and/or felt dissatisfied with our company? Yes No
PE2.1 Have made any claim with our company , due this situation that was not to your liking? Yes No
P/E2.2 Did you stay clarified with the justification that received? Yes No
E1 Have you visited our facilities and know the adopted practices? Yes No
E2 Did you know that our company is distinguished from the others in the market for?
Transparency and Security ( by placing the land in their own cartridges)
Quality (of the components and of the methods used)
Manufactures its own bushings
Produces on demand ( adjusting the powder to the likely weather conditions of shooting)
E3 Considers that our company has competition:
National
Internacional
Both
Has no Competition
E4 Considers that our company has stood out positively from competitors? Yes No
E5 Have you visited our facebook page? Yes No
E6 Did you know that on our website, you can sign up in the area reserved for customers and buy our cartridges through the online store? Yes No
E7 Considers that the dissemination strategies of our company sufficient? Yes No
E8 In a note 1-5, which it attaches to our company as a whole?
1 (very bad)
2 (bad)
3 (sufficient)
4 (good)
5 (very good)
E9 Would you like to receive information about ongoing activities , new products, etc .., from our company? Yes No
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Parque Industrial - Rua da Metalúrgica Alentejana nº 45 e 47 - 7800-007 Beja

T (+351) 284 328 346 / F (+351) 284 323 530

sulbeja@cartuchossulbeja.pt

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